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Summer 2000
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Encourage Employers to Consider
Medical Cost Offset
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by David Nevin, PhD
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It is no secret, managed
care organizations profit by collecting premiums and not paying
benefits. To improve the "bottom line," managed care
organizations contain costs by reducing utilization of services. All
areas of health have had services slashed, but the companies hit hardest
at the soft belly of mental health. According to Mental Health: A Report
of the Surgeon General, about 20% of adults in the US are affected by
mental disorders annually. Over the ten-year period covering 1988-1997,
behavioral health care costs were slashed 670% more than general health
care benefit costs. (The Hay Group Study, "Health Care Plan Design
and Costs Trends" NAPHS.) Mental health problems and treatments are
not as mechanical as fractures of the femur or treatments of tumors.
Consumers of mental health services are less likely to advocate for
themselves. The MCOs (1) impose higher CO-pays, (2) limit the services
mathematically (usually 20 sessions), (3) micromanage (e.g., United
Healthcare no longer manages medical benefits but still manages
behavioral health benefits), (4) find health care practitioners who
(without seeing the patient) end treatment, and use other methods to
reduce use--thereby saving pennies (proportionately) in the scheme of
total health costs.
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It turns out the
"nickel and dime" approach to mental health is shortsighted.
There is increasing evidence employers are losing money by these
policies and missing an opportunity to reduce much higher general health
care costs. An increasing number of studies show access to mental health
services significantly reduces medical expenses. |
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Following are some examples. |
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Hawaii Medicaid Study. According to a 3-year
study of Medicaid patients and federally employed workers, total
benefit costs were reduced by about one-third when brief focused
mental health treatment was added to medical treatment. The number
of outpatient physician visits, drug prescriptions, diagnostic
procedures, emergency room visits and hospital days were the
variables involved in the cost savings.
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It
works both ways. A large manufacturing company, with over 20,000 employees, reduced its mental health
benefit between 1992 and 1995. During this period, employees who
used mental health services showed a 37% increase in the use of
medical benefits and an increase in the use of sick days. The money
saved by reducing benefits was offset by the increase in the use of
medical expenses and the cost of absenteeism.
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A two year study of veterans showed patients
who made 'excessive use' of the health care system reduced their use
of medical services from 5.5 to 3.5 annual outpatient visits after
receiving abbreviated mental health treatment. Control groups, who
received no psychotherapy, continued to increase their use of the
health care system. A 3 year study of 10,000 Aetna beneficiaries
showed medical costs dropped progressively in the 36 months
following introduction of mental health services. The group's health
costs went from $242 per person in the year preceding the
introduction of mental health benefits to $162 two years later.
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In 1989, Bell South adopted a mental health
benefit encouraging employees to access care in the least
restrictive setting, reducing inpatient services and saving $6
million in the three following years.
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Between 1989 and 1992,
Champus, the health
plan for military personnel increased spending for outpatient mental
health services by $22 million and saved $200 million in reduced
psychiatric hospitalization.
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In 1987, National Cash Register encouraged
employees to use a mental health that that emphasized early
intervention, access to a full range of care, and treatment in the
least restrictive setting. NCR saved close to $300,000 in the first
year alone. Projected savings are close to $2 million.
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The message is clear and the evidence is growing
rapidly. Health benefits managers and employers will realize savings by
offering a benefit package with comprehensive quality outpatient mental
health services. For more information point your browser to http://www.apa.org/practice/failing.html.
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